Client onboarding
The start of a long relationship.
If you've decided HPT is the right firm for your matter, the intake below begins formal onboarding. A principal director reviews your submission within 48 hours, and an engagement letter is typically issued within five business days. Most of our clients stay with us for years — this is where that starts.
Intake
A few details to start.
Prefer to talk first?
Book 20 minutes with a director before you fill in any details.
Process
- 01Director review within 48 business hours.
- 0230-minute discovery call.
- 03Engagement letter with fixed fee and timeline within 5 business days.
- 04On signature and 50% retainer, work begins.
What you receive
- Director-led engagement, named on the letter
- Fixed fee, no hourly billing, no scope creep
- Written memoranda for every recommendation
- Ongoing access to the principal director